Welcome to Televed

If this is your first virtual consultation on Televed, we request you to kindly go through the below instructions to ensure you have a great experience.

You can join the call either using the Televed Android app or Website (https://care.televed.com).

If you don't have access to an android device you can access it through our webapp (https://care.televed.com)

In case you would like to share any reports or documents , please share them using the chat functionality before the call.

Ensure that you enter the waiting room a few minutes before your appointment time. When the doctor is about to call you, you will receive an SMS notification. If you don't have access to an android device you can click on the link in the SMS you receive to join the video call

You would be able to access the prescription after the consultation using both the Android app and the website

Few suggestions to ensure you have a great experience

Please keep a note of all your symptoms and questions before your consultation

While phone data connection is enough, for better results, please use a WI-FI connection

Be relaxed and try to join the call from a quiet and brightly lit room.

If there is a delay, please feel free to continue with your other activities, however, keep your phone handy as you will receive a SMS when the doctor is ready.

In case of issues please mail us at (info@televed.com)